Privacy Policy for Jim Ang Li Real Estate Services

Introduction

Jim Ang Li Real Estate Services ("Jim Ang Li", "we", "us", or "our") provides real estate services and operates the website jimangrealty.com (the "Site") to serve clients in Calgary, Alberta, Canada and surrounding areas. This Privacy Policy describes our policies and practices regarding the collection, use and disclosure of your personal information in connection with your use of our Site and our real estate services.

If you are a visitor to our Site, this Privacy Policy applies to you and describes how we collect, use, and protect your personal information. We are committed to protecting your privacy and ensuring your personal information is handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection Act (PIPA) of Alberta, the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable federal and provincial legislation.

Personal Information We Collect

We collect information from you in various ways when you access or use our Site or interact with our real estate services. This information may include:

Information you provide to us:

• Contact information such as your first and last name, email address, phone number, and mailing address
• Property preferences and requirements for buying or selling real estate
• Financial information relevant to real estate transactions (with your express written consent)
• Feedback or correspondence when you contact us with questions or comments
• Marketing preferences and communication consents
• Other information you voluntarily provide in connection with our real estate services

Information we obtain from third parties:

• MLS® system data and property information from Pillar 9™ MLS® System
• Information from other real estate professionals and service providers (with appropriate consent)
• Public records and databases related to real estate transactions
• Social media information when you interact with our social media pages (subject to platform privacy policies)

Automatic data collection:

• Device information such as IP address, browser type, operating system
• Website usage data including pages visited, time spent on pages, and navigation patterns
• General location information (city/region level) to provide relevant property listings
• Cookies and similar tracking technologies as described below

Legal Basis for Processing (Canadian Law Compliance)

We process your personal information based on:

• Consent: Where you have provided explicit consent for specific purposes
• Contract: Where processing is necessary for real estate services you have requested
• Legal obligation: Where required by federal or provincial law
• Legitimate interests: For business operations, subject to your rights and freedoms

How We Use Your Personal Information

We use your personal information only for the following lawful purposes:

To provide real estate services:

• Assist with buying, selling, or leasing real estate properties
• Provide property valuations and market analysis in accordance with professional standards
• Communicate about properties, market conditions, and real estate opportunities
• Coordinate property showings and appointments
• Facilitate real estate transactions and closing processes in compliance with real estate legislation

To communicate with you:

• Respond to your inquiries and provide customer service
• Send property alerts and market updates (only with your express consent)
• Provide information about our services and real estate market trends
• Send administrative communications necessary for our services

Marketing and promotional communications:

• Only with your explicit opt-in consent, send marketing communications about our services
• Provide information about real estate market conditions and opportunities
• Invite you to real estate events and educational seminars
• Share relevant real estate content and resources

Legal and business purposes:

• Comply with applicable laws including the Real Estate Act (Alberta), Competition Act, and other regulations
• Maintain business records as required by professional licensing bodies
• Prevent fraud and ensure security of our services
• Protect our legitimate business interests while respecting your privacy rights

How We Share Your Personal Information

We do not sell, rent, or trade your personal information. We may share your personal information only in the following limited circumstances:

Service providers (with contractual protections):

• MaxWell Capital Realty (our licensed brokerage)
• Pillar 9™ MLS® System and other authorized real estate databases
• Website hosting and technology service providers (bound by confidentiality agreements)
• Marketing and communication service providers (with data processing agreements)
• Legal and professional advisors (subject to solicitor-client privilege)

Real estate transaction parties (with your consent):

• Other licensed real estate professionals representing buyers or sellers
• Lawyers, notaries, and other transaction facilitators
• Mortgage brokers and financial institutions (only with your written consent)
• Home inspectors and appraisers (as necessary for transactions)

Legal requirements (where mandated by law):

• Comply with court orders, subpoenas, or other legal processes
• Respond to lawful requests from government authorities
• Report suspicious transactions as required under anti-money laundering legislation
• Protect against fraud or illegal activities

Business transfers (with continued protection):

In connection with any merger, acquisition, or sale of business assets (subject to continued privacy protection)

Consent Management

• Express consent is obtained for sensitive personal information and marketing communications
• Implied consent may be relied upon for services you have requested
• You may withdraw consent at any time, subject to legal or contractual restrictions
• Withdrawal of consent may limit our ability to provide certain services

Privacy Choices and Rights

Under Alberta PIPA and Canadian privacy laws, you have the right to:

• Access your personal information in our possession
• Request correction of inaccurate or incomplete information
• Withdraw consent for certain uses (where legally permissible)
• Request deletion of personal information (subject to legal retention requirements)
• File complaints with privacy commissioners

Communication preferences:

• Opt out of marketing communications via unsubscribe links or direct contact
• Update your communication preferences at any time
• Continue to receive necessary service-related communications

Technical choices:

• Disable cookies through browser settings (may affect website functionality)
• Opt out of interest-based advertising through industry tools
• Request information about automated decision-making (if applicable)

Information Sharing

We may share aggregate information about our users with advertisers, business partners, sponsors and other third parties. For example, we will say our audience is x percent females and y percent males. This data is used to customize our content and advertising to deliver a better experience for our users.

There are cases where we may ask you for personal information such as your name, email and address. For example, we request personal information when you register for a home evaluation or our home finder forms. We need to collect this information for fulfilling your request and tracking/verifying compliance with our policies as well as federal, provincial and local laws and/or for editorial and feedback solicitation purposes.

Data Updates and Corrections

In case you change your mind or some personal information may change (such as your contact information), we will endeavor to provide a way to correct, update or remove the personal data you have given us.

Opting-Out

Information provided at the time of submission from a user who is 18 years of age or over may be used for marketing and promotional purposes by us and our affiliates or companies that have been prescreened by us. To keep you in control of your personal information and the communications directed to you, we allow you to opt-out of the following services: sharing your information in our member directory, receiving communications from us about new features or services, and receiving communications about offers from third-party companies that offer a product or service that we think would be of value to you. If a user objects to such use for any reason, he/she may stop that use by e-mail request.

Data Deletion

You may request a deletion of your user data at any time by simply contacting us at 1-825-450-8800 or support@bowrand.com indicating your wish to remove your user data. Your user data is deleted from our database servers within 7 days of the deletion request.

Use of IP Address

An IP address is a number that's automatically assigned to your computer whenever you're surfing the Web.

We may collect IP addresses for the purposes of system administration, to report aggregate information to our advertisers, and to audit the use of our site. When users request pages from our sites, our servers may log the guests' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our house rules or terms of service or to protect our service, site, customers or others.

Use of Cookies

What are cookies? Cookies are pieces of information that a Web site transfers to an individual's hard drive for record-keeping purposes. Cookies make Web-surfing easier for you by saving your preferences while you're at our site. The use of cookies is an industry standard -- you'll find them at most major Web sites.

By showing how and when guests use a site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to our users needs.

We have two primary uses for its cookies. First, we use them to specify unique preferences. Secondly, we use cookies to track user trends and patterns. This helps us better understand and improve areas of the service that our users find valuable. While both of these activities depend on the use of a "cookie," visitors to our site always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. We do not use cookies to gather personal information like a person's name or e-mail address. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

Data Security and Breach Response

We implement industry-standard security measures including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on privacy and security practices

In the event of a privacy breach:

• We will assess the risk to individuals
• Notify affected individuals if there is real risk of significant harm
• Report to privacy commissioners as required by law
• Take immediate steps to contain and remedy the breach

Data Retention and Disposal

We retain personal information only as long as necessary for:

• Fulfilling the purposes for which it was collected
• Meeting legal and regulatory requirements (including real estate licensing obligations)
• Resolving disputes and enforcing agreements

Retention periods:

• Client files: 7 years after transaction completion (as required by real estate regulations)
• Marketing contacts: Until consent is withdrawn or contact becomes inactive
• Website data: As necessary for legitimate business purposes

Secure disposal: Personal information is securely destroyed when no longer needed.

Cross-Border Data Transfer

If personal information is transferred outside Canada:

• We ensure adequate protection through contractual safeguards
• We comply with applicable cross-border privacy requirements
• We inform you of such transfers where required by law

Third-Party Services and Links

Our website may contain links to third-party services (MLS® systems, social media, etc.):

• This policy does not apply to third-party sites
• We are not responsible for third-party privacy practices
• We encourage you to review their privacy policies

Professional and Legal Limitations

Limitation of liability:

• We provide privacy protection in accordance with applicable laws
• Our liability is limited to what is required under privacy legislation
• We are not liable for privacy practices of third parties
• Technical limitations of internet security are acknowledged

Professional standards:

• We comply with Real Estate Council of Alberta (RECA) standards
• We follow Canadian Real Estate Association (CREA) guidelines
• We maintain professional liability insurance as required

Children's Privacy

• Our services are not directed to individuals under 18
• We do not knowingly collect information from minors
• Parental consent is required for any information from minors
• We will delete any inadvertently collected information from children

Registration Forms

Personal information gathered from registration forms (such as name, email or street address) is used to send information related to our products and services to consenting parties. When you indicate that you want to receive a product or service, or contact a person or organization, we share the data needed for you to receive what you have indicated.

Links to Other Sites

This Web site contains hyperlinks or "links" to other sites, and other sites may "link" to this site. Web sites linking to and from this site may have different privacy practices and policies from the ones described here. Visitors to our site should read the terms of use and privacy statements of other Web sites they visit. This privacy statement applies solely to information collected by this Web site.

Users should be aware that when you are on our site, you could be directed to other sites that are beyond our control. There are links to other sites from our pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information.

Please keep in mind that whenever you give out personal information that information can be collected and used by people you don't know. We cannot guarantee the security of any information you disclose online and you do so at your own risk. Our policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

Dispute Resolution

For privacy concerns:

1. Contact us directly using the information below
2. We will respond within 30 days as required by law
3. If unsatisfied, contact the Office of the Information and Privacy Commissioner of Alberta
4. Formal dispute resolution processes are available under privacy legislation

Regulatory Compliance and Oversight

Governed by:

• Personal Information Protection Act (PIPA) - Alberta
• Personal Information Protection and Electronic Documents Act (PIPEDA) - Federal
• Real Estate Act - Alberta
• Competition Act - Federal
• Anti-Money Laundering and Terrorist Financing Act - Federal

Regulatory bodies:

• Office of the Information and Privacy Commissioner of Alberta
• Real Estate Council of Alberta (RECA)
• Canadian Real Estate Association (CREA)

Professional licensing:

Jim Ang Li is a licensed REALTOR® in good standing with appropriate professional liability coverage.

Changes to This Privacy Policy

• We may update this policy to reflect legal or business changes
• Material changes will be communicated through our website
• Continued use of services constitutes acceptance of updates
• Previous versions are available upon request

Your Acceptance of These Terms

By using this site, you signify your assent to our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.